FAQ
About Our Jewelry
Q: Are your pearls and crystals natural?
A: Yes! We use only authentic natural pearls and genuine crystals in all our jewelry. Each gemstone is carefully selected for its unique beauty and quality.
Q: What metals do you use?
A: Our jewelry is crafted from premium sterling silver (925 silver) and high-quality brass. All materials are hypoallergenic and safe for sensitive skin.
Q: How do I determine my ring/bracelet size?
A: Please refer to our size guide on each product page. If you're unsure, feel free to contact us for personalized assistance.
Q: Can I customize a piece?
A: We offer select customization options on certain items. Please contact us at
uniquejewelrychoice@gmail.com
to discuss your specific needs.
Business Services
Q: Do you offer wholesale or dropshipping?
A: Yes! We provide three types of services:
- Retail: Individual pieces for personal purchase
- Wholesale: Bulk orders at competitive prices for retailers
- Dropshipping: Direct shipping to your customers with your branding
Contact us at uniquejewelrychoice@gmail.com for wholesale pricing and dropshipping details.
Q: What are the requirements for wholesale pricing?
A: Minimum order quantity is 30 pieces per purchase. Mix-and-match styles are available.
Contact us at uniquejewelrychoice@gmail.com
for our wholesale catalog and pricing structure.
Q: How does your dropshipping program work?
A: Our dropshipping program requires a deposit of CAD $500 to get started. This deposit will be used as credit toward your orders. We handle packaging and shipping directly to your customers. Email us with the subject line “Dropshipping Inquiry” for full details.
Q: Do you offer product photography services?
A: Yes! We offer professional product photography for our wholesale and dropshipping clients.
Each product includes 10 high-quality images for only CAD $6 per item. Perfect for your online store or social media!
Care & Maintenance
Q: How should I care for my jewelry?
A: Store pieces separately in a dry place, and avoid chemicals, perfumes, and water. Clean gently with a soft cloth. Care instructions are included with every order.
Q: Will the silver tarnish?
A: Sterling silver may naturally tarnish over time. Regular wear and proper storage help minimize this. A polishing cloth is included in your order.
Orders & Shipping
Q: How long does shipping take?
A: Please see our Shipping Info page for detailed delivery timeframes.
Q: Do you ship internationally?
A: Yes! We ship worldwide. Shipping costs and times vary by location.
Q: Can I track my order?
A: Absolutely! You’ll receive a tracking number via email once your order ships.